contact us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right.

3022 New York 28
Old Forge, NY, 13420
United States

315-369-5582

We are a family run business and we can't wait to share our fabulous candles with you.  We are not another melt and pour company.  We use our own special recipe to create candles that burn straight down and have an excellent scent throw!  

Returns Policy

We want you to be happy with the purchases you make at Simpli Nature. If you're not satisfied for any reason, please follow the procedures below. 

• Refunds

Refunds (minus the original shipping cost) will only be issued for the unopened/unused items(s). All other returns will be issued Simpli credit. We will refund your money, provided the returned item(s) are received back in their original packaging,  provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable along with the original pack slip. For returns without the original pack slip, you will be issued an electronic store credit.

• Exchanges

If you simply changed your mind or ordered the wrong item and want to return your purchase for an exchange. Go ahead and return your item back to us and once received, you will be issued an Simpli Nature online store credit (minus the original shipping cost) from us to shop for something else.